This policy explains how appointment cancellations, rescheduling and any applicable refunds are handled at Malabar Ayurveda. Specific terms may depend on the service and any payment arrangements communicated at the time of booking.
Appointment cancellation
If you are unable to attend a scheduled appointment, please inform us as early as possible by phone or WhatsApp so that we can offer the slot to another patient and, where needed, help you reschedule.
Rescheduling
We are happy to reschedule appointments subject to availability. Please contact us in advance so we can arrange a suitable time.
Missed appointments
If an appointment is missed without prior notice, we may ask you to request a new appointment. We appreciate advance notice as a courtesy to the clinic and other patients.
Advance payments
Where an advance payment or deposit applies to a particular service, the applicable terms will be communicated to you at the time of booking.
Refunds
Any applicable refund or cancellation terms will depend on the service and payment conditions communicated at the time of booking. Where a refund applies, we will process it through the original method of payment within a reasonable time.
How to contact us
To cancel, reschedule or ask about this policy, contact us at +91 94972 06878 or +91 94467 35095, or email malabarayurvedhahospital@gmail.com.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above indicates when it was last revised.